Impact: 2023 Annual Report

by Family House

Published on June 20, 2024

Explore highlights of our new Impact 2023 Annual Report.

Dean, age 1, stays at Family House while being treated for a rare form of SCID.

All children deserve space to heal with their families.

Family House had the privilege of serving 3,232 families in need during 2023.

Thanks to the incredible generosity of our donors, Family House was able to provide dignity, a caring community, and a home by the hospital for families facing their child’s life-threatening diagnosis. But we cannot do it alone.

Please make a generous gift today to ensure that Family House will continue to provide a safe, compassionate, and worry-free environment so that families can focus on their healing.

Donate Today

Wow! A lot can change in a year. Last July, we navigated away from pandemic protocols, re-opening to the public. We’ve brought back in-person volunteering, ramped up our holiday parties and events, and hosted family concerts and weekly story time. Staff returned to the office, reconnecting with families and volunteers.


Sisters Aaralyn, Mia and Aurora Reynaga stayed at Family House this spring while they waited for their younger brother to be born, who had Congenital Diaphragmatic Hernia (CDH).

Over 43 years, we have served over 63,000 guests. These families remained together during some of the hardest, scariest and loneliest times of their lives, free from the financial burden of housing, all with your support.


Dean’s Story

When you make a gift to Family House, you are making a direct impact on kids like Dean.

Dean Hatahit was born on September 19, 2023 to parents Razan and Hisham and was immediately diagnosed with a rare form of Severe Combined Immunodeficiency (SCID), affecting only one out of every three million babies. The Hatahit family first came to Family House in early November once Dean’s clinical trial at UCSF began. They stayed through Dean’s bone marrow harvest, chemotherapy, multiple trips to the emergency room and many late nights. They stayed through Thanksgiving, Christmas, Valentine’s Day and Easter. Through it all, they found strength in each other and leaned on the Family House Staff and other families for support.

“For me as a father, it’s the peace of mind I feel having the staff and security here at Family House. I don’t have to worry as much when I need to be back home for work and Razan stays with Dean alone. It really is a home away from home.” – Hisham, Dean’s father

2023 Financials (Unaudited)

In 2023, $4,027,537 was spent directly on serving families in need. Our diverse sources of income and sound fiscal oversight ensure that we can continue to deliver on our mission and meet our annual operating cost of more than $5.6 million.

Simultaneously, $4,366,667 was received in 2023 for the Fund For the Future Campaign to ensure long term financial security.


“Family House has been a blessing for our family during this time. The first night I stayed here, I took a shower and had a warm bed to sleep in, and I felt like the richest woman alive.” – Alejandrina, mother to Everardo, a six-year-old with Spinal Muscular Atrophy. The Cortez-Avila family has been coming to Family House since 2018.

For more information about how Family House provided care and comfort for families with children facing cancer and other life-threatening illnesses last year, download our new Impact 2023 Annual Report.

Photography by Kate Nagle