Planning Your Stay
Whether it’s your first time at Family House or you’re returning, we’re here to help you feel prepared and supported. Below, you’ll find everything you need to know — from what to pack to where we’re located — so you can focus on what matters most: your child’s care.
Our Location
The Nancy & Stephen Grand Family House
540 Mission Bay Blvd., North
San Francisco, CA 94158
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Telephone: (415) 476-8321
Be Sure To Bring
Depending on the length of your stay at Family House, your needs will vary. Please be sure to bring:
- Clothes
- Toiletries
- Medication
If you forget something, just ask. Our staff is always happy to help, and we likely have what you need.
Frequently Asked Questions
How can I stay at Family House?
Our facilities are limited only to those who meet the qualifications set forth in conjunction with their UCSF Benioff Children’s Hospital social worker. Please speak with your social worker to find out if you qualify to stay at Family House. Unfortunately, we cannot accommodate outside requests.
How much does it cost to stay at Family House?
Family House is 100% cost-free for all families who stay with us. Please contact your UCSF Benioff Children’s Hospital social worker to find out if you qualify to stay at Family House.
What did you say during our orientation?
We know it’s a lot of information to take in at once! You can revisit or view our orientation video online.
How can I volunteer with Family House?
Thank you for your support! Join our community of volunteers!
How can I make a donation to Family House?
Thank you for your support! To make a gift and help families feel at home, you can donate online, or consider other ways to donate.