Privacy policy

Personal Contact Information

Your personal contact information will not be shared with any organization outside of Family House and our agents (reputable companies we use for services such as managing our car donation and direct mail programs). We have contracts with all of our agents to protect your privacy. Furthermore, we never participate in telephone or door-to-door solicitations.

Display Advertising

Family House utilizes Google Analytics and collects Display Advertising and visitor data through cookies. Visitors can opt-out of Google Analytics for Display Advertising by customizing Google Display Network Ads settings here: For further privacy protection, you may use the Google Analytics Opt-out Browser Add-on, available here: Family House may use data from Google’s Interest-based advertising (such as age, gender and interests) to further refine our online advertising efforts.

Third Party Liabilities

Although Family House will use all reasonable efforts to safeguard the confidentiality of the Registration Data, transmissions made by means of the Internet cannot be made absolutely secure. Family House will have no liability for disclosure of Registration Data due to errors in transmission or unauthorized acts of third parties.

Personal Billing Information

The billing information you provide to us when you make a credit card donation is not shared with other organizations, and your credit card number is not retained in our database once your transaction has been authorized and processed.

Changes To This Policy

Our privacy policy is subject to change from time to time. Any changes will be posted on this web page, so you will always know how we use the information you provide to us, and what choices you have. Thank you for taking the time to review our privacy policy. If you have any questions regarding these policy statements, you can contact:

Family House, Inc.
540 Mission Bay Blvd. North
San Francisco, CA 94158
(415) 476-8321